Payment

Your online payment at Diamond Point is safe and secure. For online payments we use iDEAL, Mastercard, VISA, American Express, PayPal, bank transfer or post-payment via Afterpay. In our shops we also accept VVV giftvoucher, de Bijenkorf (gift)cards, de Bijenkorf points and Fashioncheque.

iDEAL

iDEAL currently is the most commonly used payment for online payments in The Netherlands. With iDEAL you can pay your purchases in a trusted, safe and easy way. As a client of ING, Rabobank, ABN AMRO and SNS Bank you can use iDEAL directly. Your transaction takes place in your trusted internet payment platform, using the specific safety measures of your own bank. Your payment is processed directly, so we can process your order immediately.

AFTERPAY

Afterpay operates  the complete post-payment process of Diamond Point. AfterPay emails you the invoice only after you have received your order. You pay this invoice when it suits you within 14 days using your preferred method of payment. You can either use the iDEAL button on the invoice, or transfer the amount via internet banking. Before accepting your request to pay using AfterPay, Afterpay checks your information. AfterPay uses a strict privacy policy as written in their privacy statement. If for any reason your AfterPay requests does not get authorized, you could of course always pay your order using a different payment method.

VISA, MASTERCARD AND AMERICAN EXPRESS

Your online payment at Diamond Point is safe and secure using your VISA, MasterCard or American Express creditcard. Your details will be handled confidential. Through our payment provider Docdata Payments your payment will be processed. Docdata Payments offers optimal protection of your data against unauthorized access of others, by offering the Secure Socket Layer (SSL) coding. 

PAYPAL

Paying with PayPal is easy, fast and safe. Use PayPal to shop at Diamond Point and pay with payment methods associated with your PayPal account, like direct banking or creditcard(s).

BANK TRANSFER

In case you do not have a credit/debit card, or simply prefer to pay through your electronic banking account, it is possible to pay via bank transfer.

Please note when choosing this payment method that your order will ship once your bank transfer has been received. As soon as your payment has been received, you will be notified of shipment by a status update by email.

We kindly request you to arrange your bank transfer right after receiving your order confirmation, or at latest within 3 days of placing your order. We reserve the right to cancel all orders awaiting payment for more than 10 days.

VVV GIFTVOUCHER

In all Diamond Point shops we accept the paper VVV giftvoucher. We don’t accept the VVV giftcard. In our online shop we don’t accept VVV gifcard or vouchers.

FASHIONCHEQUE

In all Diamond Point shops we accept Fashioncheque. It is not possible to use Fashioncheque for your online shop order payment. 

REFUND ONLINE SHOP

Your money refund depends on which payment type you used for your online purchase. We repay you within 3 working days from the moment we processed your return, or within 10 working days if you paid by creditcard or PayPal.

  • Creditcard: your purchase will be repaid within 10 working days on your creditcard account.
  • iDEAL: your purchase will be repaid within 3 working days on your bank account.
  • Bank transfer: your purchase will be repaid within 3 working days on the bank account you used
  • Afterpay: after receiving your order, you only pay for the items you would like to keep. If you fully return your order, you do not have to pay the invoice.
  • PayPal: your purchase will be repaid within 10 working days on your creditcard account.

INSTORE REFUND

  • Creditcard/de Bijenkorf Card: your purchase will automatically be refunded on your creditcard account. If you paid with de Bijenkorf points, these will be refunded on your de Bijenkorf Card.
  • Debitcard: after returning your purchase in one of our shops, your purchase will be repaid on your bank account.
  • de Bijenkorf giftcard: you will receive the purchase into a new digital de Bijenkorf giftcard. This giftcard will be sent to you by email and could be redeemed in one of our shops.
  • Combination of de Bijenkorf Card and giftcard: the purchase will be automatically refunded on your creditcard account.

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