Cookies

What is a cookie

Cookies are small files on your computer which websites use to store information. Almost every website uses these cookies. Among other things, they are used to remember whether someone is logged in and to keep track of the number of unique visitors spending time on the website. 

Which cookies are used by Diamond Point

Diamond Point uses a variety of types of cookies. For example, we use sessioncookies and permanent cookies while offering our electronic services. Sessioncookies are deleted right after closing the browsersession. Permenant cookies are saved for a indefinite time on the computer. These cookies help us to maintain your settings and, among other things, temporarily save your login details and overviews. 
Furthermore, cookies are used to save information, such as products you stored in your shopping cart and whether you are logged in. Besides that, we use analytics-cookies to keep track of which pages of our website are most visited and whether the shoppingprocess is without faults. Moreover, A/B-testing cookies are used to test improvements we made to our website. Further, ad network cookies are used for target advertising. Finally, we used other cookies, such as the ones needed to keep our chatfunctions and customerfeedback flawless. 

Edit your cookie settings

Diamond Point cannot work properly without cookies. Since some cookies are necessary to ensure that the website works properly, they cannot be turned off. Additional cookies can be turned off, and you are able to remove these cookies at any time from your computer.

Edit settings to delete cookies

Below, more detailed information is listed about the cookies used on this website.

Analytics cookies 

The following analytics-cookies are used on the website. 

Name cookie (or comparable mechanism)Name company / domain and concerning privacy policyPurpose and lifespan of the cookie (or comparable mechanism) 
https://www.google-analytics.com/analytics.js

Cookies
starting with _ga en _gat, and:

_utma
(2 years)

_utmb
(30 minutes)

_utmc
(End browsersession)

_utmt
(10 minutes)

_utmz (6 months)
Google Analytics, Google Inc. / google-analytics.com

Security and privacy principles of Google:
https://support.google.com/analytics/answer/6004245?hl=nl

Privacy policy of Google:

http://www.google.com/intl/nl/policies/privacy/

Disallow Google Analytics using the browser-add-on:

https://tools.google.com/dlpage/gaoptout

Purpose:
Keeping track of statistics of a visit to this website.


Lifespan: max. 2 years, look at the first column. 
is_returning

More information:

https://support.crazyegg.com/cookies

Crazy Egg, Inc. / crazyegg.com

Privacy and cookie policy of Crazy Egg:

https://www.crazyegg.com/privacy

https://support.crazyegg.com/cookies/


Disallow Crazy Egg:

https://www.crazyegg.com/opt-out

Purpose:
Keeping track of the clicking behaviour and returning behaviour of a website visitor


Lifespan: 5 years
   _hjClosedSurveyInvites

  _hjDonePolls

  _hjMinimizedPolls

  _hjDoneTestersWidgets

  _hjMinimizedTestersWidgets

  _hjIncludedInSample
Hotjar

Privacy and cookie policy of Hotjar:

https://www.hotjar.com/legal/policies/cookie-information

https://www.hotjar.com/legal/policies/privacy

Purpose:
Keeping track of the clicking behaviour and returning behaviour of a website visitor


Lifespan: 365 days



Advertisement cookies 

Below, the advertisement cookies used on this website are listed.

Name cookie (or comparable mechanism)Name company  / domain and concerning privacy policyPurpose and lifespan of the cookie (or comparable mechanism)
More information: https://support.google.com/adwords/answer/1722022?hl=nl  

Google AdWords Conversion, Google Inc.

Security and privacy principles of Google: https://support.google.com/analytics/answer/6004245?hl=nl

 

Privacy policy of Google:

https://www.google.com/intl/nl/policies/privacy/


Purpose: 
Keeping track of purchase statistics


Lifespan: 6 months

Javascript

Google Dynamic Remarketing, Google Inc. / google.com

Security and privacy principles of Google: https://support.google.com/analytics/answer/6004245?hl=nl

 

Privacy policy of Google:

https://www.google.com/intl/nl/policies/privacy/



Purpose:
Dynamic remarketing to customize ads


Lifespan: 30 days




A/B-testing cookies 

Below, the A/B testing cookies used on this website are listed.

Name cookie (or comparable mechanism)Name company / domain and concerning privacy policyPurpose and lifespan of a cookie (or comparable mechanism)
optimizelyBuckets

optimizelyEndUserId

optimizelyPendingLogEvents

optimizelySegments

Optimizely, Inc. / optimizely.com
 
Privacy policy of Optimizely:
https://www.optimizely.com/privacy/

Disallow Optimizely:
https://www.optimizely.com/opt_out/

Purpose:
A/B tests are performed on behalf of the website performance and user-friendliness 


Lifespan: max. 10 years




Other cookies

Below, the remaining cookies used on this website are listed.

Name cookie (or comparable mechanism)Name company / domain and concerning privacy policyPurpose and lifespan of a cookie (or comparable mechanism)
_help_center_session

_zendesk_session

_zendesk_shared_sesssion

_zendesk_authenticated

_zendesk_cookie

Zendesk Inc. / zendesk.com, zdassets.com
 
Privacy and cookie policy of Zendesk:
https://www.zendesk.com/company/privacy/

https://www.zendesk.com/company/cookies/


Purpose:
On behalf of customer support and chat sessions


Lifespan: the first two cookies last till the end of the session, the third and fourth cookie last one month and the fifth cookie lasts max. 20 years

Diamond Point utilizes cookies to collect anonymous user statistics and to facilitate sharing pages via social media.

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Cookie preferences

Change your preference to allow or refuse cookies by Diamond Point.

Strictly necessary cookies

Some cookies on this website are strictly necessary and cannot be disabled.

Additional cookies

Additional cookies are used to collect anonymous user statistics, to show targeted advertisements through ad networks, and to make it possible to share pages through social media.