It is possible to return your online purchase in one of our shops, free of charge. From the moment your order is delivered to you, you have 14 days to return the item(s) in on of our shops. Returning needs to be done in our Diamond Point shop, not through de Bijenkorf customer service.
The item(s) need(s) to be returned undamaged and unworn, in original packaging, including certificate and return form. Please note that specially tailor-made jewelry can not be returned.